The Impact of Functional Competencies on Reducing FinTech Risks: The Jordanian Banking Sector 2025

Abstract

This study aimed to analyze the impact of functional competencies on reducing the financial risks resulting from the use of financial technology in Jordanian banks. To achieve the study objectives, the descriptive analytical approach was used. The study population consisted of (15) Jordanian banks. The study targeted managers and heads of finance, control, internal audit and information technology departments, in addition to the main departments in the Jordanian commercial banks. The questionnaire was used as a study tool, and the (SPSS) software was used to analyze the data. The most important results reached were the presence of a statistically significant impact of functional competencies on reducing the risks of using financial technology in Jordanian banks, as the moral impact appeared in all dimensions of functional competencies, when studied together. The researcher recommended the need for continuous guidance in Jordanian banks to work on developing functional competencies in line with financial technological developments at all levels.